[Webflow New Feature] Comment Directly on CMS! How to Streamline Feedback

With this Webflow update, you can now leave comments directly on dynamic content managed by the CMS.

Previously, feedback was mainly focused on templates and static pages, but this new feature allows for smooth, detailed instructions and confirmations for each CMS item.

In this article, we will clearly explain the overview and benefits of this CMS Comments feature, as well as how to get started using it right away.

About Webflow's New CMS Comments Feature

This update makes it possible to leave comments directly on the page for each item managed by the CMS (such as blog posts or portfolio entries).

For example, imagine your company blog has "Article A," "Article B," and "Article C." If you only wanted to replace the thumbnail image for "Article A," you previously had to send instructions via chat or email, saying "Please change the thumbnail for Article A to XX" and include the URL.

However, with the CMS Comments feature, you can leave a comment directly on Article A's display page saying, "Please change this image to XX." Since comments only appear on the relevant page, they won't affect "Article B" or "Article C," making it clear which item the instruction applies to.

As a result, this prevents miscommunication and misunderstandings, making interactions both within and outside the team much smoother.

* By simply checking the new "Only on this CMS item" checkbox, the comment will be linked only to the specific CMS item being viewed and will not appear on other items. This makes it easy to provide targeted feedback.

3 Benefits of the CMS Comments Feature

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Accurate Feedback

With the CMS Comments feature, you can instantly see which CMS item an instruction applies to, preventing errors like "accidentally editing the wrong article."

Furthermore, it eliminates the need for supplementary explanations via Slack or email, significantly reducing communication overhead. This boosts communication efficiency and contributes to overall project productivity.

Team Collaboration Speeds Up

The CMS Comments feature creates an environment where each role within the team can provide precise feedback as needed.

For example, designers can comment directly next to an image for image corrections, and writers can comment directly on the text for content revisions.

Since everyone can interact in real-time on the same screen, review and revision wait times are reduced, significantly speeding up the time to site launch.

Improved Content Quality Management

Correction instructions and completion statuses for each CMS item are all centrally managed within Webflow. By setting comments to "Resolved," task progress becomes clearly visible, preventing overlooked tasks.

Especially for large-scale sites with a high volume of content, this feature allows for operational efficiency while maintaining review quality. It eliminates vague management like "someone else will handle it" and provides a significant advantage by establishing a system that ensures quality.

Basic Usage of the CMS Comments Feature

Here, we'll show you how to leave feedback using Webflow's CMS Comments feature in 3 simple steps.

Step 1: Open the page of the CMS item you want to comment on

Open the page of the specific CMS item you want to leave feedback on, such as a blog post or portfolio entry, in the Webflow Editor.

Step 2: Enter a comment on the area you want to provide feedback for

Click on the target area, such as text or an image, where you want to suggest a correction or ask for confirmation. A comment toolbar will appear; select the speech bubble icon to enter your comment.

Additionally, you can use the @mention feature to send notifications to specific team members.

* Due to Webflow specifications, Japanese conversion finalization may not be reflected in some cases.

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Step 3: Check "Only on this CMS item"

Make sure the "Only on this CMS item" checkbox below the comment input field is checked. This ensures the comment is linked only to the current item and does not appear on other CMS pages.

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Specific Use Cases for the CMS Comments Feature

Webflow's CMS Comments feature is particularly effective for websites that handle a lot of dynamic content. Here, we'll introduce usage examples based on three typical scenarios.

Eliminate Communication Gaps for Better Website Creation

Webflow's new individual CMS Comments feature is a groundbreaking update that significantly streamlines communication for production teams.

Previously time-consuming instruction exchanges and confirmation tasks are now smoother, as comments can be left directly on the page for each CMS item. This prevents missed instructions and rework, allowing the entire team to focus on improving content quality.

If your team creates and manages websites with Webflow, we encourage you to incorporate this new feature into your workflow.

Furthermore, as Webflow specialists, we offer proposals for website creation and operational improvements utilizing these latest features, so please feel free to contact us.